It took more than three weeks to reach anybody by phone or email to get information to refinance my existing Cardinal load. After finally speaking to someone I was shuffled from department to department and given contradictory information by each person I spoke with. After such a bad experience I went with another mortgage company to refinance....
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Refinanced home in March 2019 complete joke the entire process. Now they have not paid our taxes or Insurance out of our Escrow Account in fact they are 90 days past due Wont respond to phone calls or emails!
In December of last year, Cardinal Financial screwed up our mortgage payment and charged us twice. Then they NSF’d both payments and refused all future payments. We had to pay our January mortgage payment **3 different times** before they accepted our payment. For the past 8 months they have been refusing our payments and then unleashing their...
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We applied for a Refi-cash out before Christmas 2018. All docs. have been signed and we are waiting for hear from someone. I contacted Client Care to see if needed to do anything else and I was told no. The last 3 months I was told I needed to get certain things done, paid out more money,...
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Me and husband starting with Tyler Shaffer in mid March. I cannot praise him enough. He worked all kind of hours and 7 days a week on getting us finance for our new home .Then he got us with a gentleman by the name Devon Rockey.Both of them worked really hard we moved yesterday April 13th.And we...
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