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I agree. I have been their customer for several years. I was in the process of a loan modification and after several months of holding me hostage they told me I didn’t qualify. NOW remember I have been their customer and have paid my mortgage on time. with the loan…
I recently made inquiries around a refinance and was routed to Cardinal. Initially, the experience was great. The agent and I did well and I provided all requested documents through their portal and was told a close date. Its almost three months later and Ive just fired them as theres been no progress, no communication, and nothing...
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Update by user May 27, 2021 They have finally stopped calling.. Original review posted by user Apr 27, 2021 Every other day they call me. Every other day they say they will take me off their calling list. To do this every other day I have given them my name, address, phone number and email address. This...
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Great credit – approved for loan.Sent tons of required documents. Paid for appraisal. Never even sent appraiser. NOTHING in terms of follow-up. Boilerplate, non-responsive emails from company HQ and cust.serv. This company should not have a business license. Unfortunately, I allowed Cardinal to take advantage of me for way too long before realizing they were a non-performing...
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I submitted my information so I could review quotes from other companies. I went with another mortgage company. I have told Cardinal Financial several times to remove me from the call list. I get a Robo call with illegal spoofed number every morning at 9:14 AM. We are retired and sleep late. This continually wakes us up....
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