Service
07/12 this year. I will buy in the store TheMall on Kurzeme Avenue 141. I will buy napkins Optima in burgundy and red color, along which there was a promotion on both of these napkins, ie black written on yellow 0, 19 dollars. Checkout no. 8, served by cashier Alice Vereshchako, knocking out the product, I noticed that the price of red napkins is 0, 29 dollars. I asked why, if there is a different price for the product, she started to explain something about the system that does not enter the share price, and so on. In the end, I said that I refuse this product, I asked why the cashier is not aware of the stock prices in the store, she said that I can not eat all the prices, if I do not like to go and complain. I said that this is exactly what I will do, which this cashier muttered in foreign, "žalavatsa iz za 10 sancimov, nu i dura". I walked away in silence, people in line heard it. Question: 1. Why do the prices at the box office differ from the prices in the showcase? 2. Is the cashier entitled to loudly insult the buyer if the buyer is complaining about the disorder of the store in the service system? Thanks to the cashier's unprofessionalism, it would be enough for the cashier to simply apologize for the situation, rather than insulting me to defend my, this time really wrong position.
Read more...
