Poor service
The quality of Ergo's services has dropped dramatically over the past five years. All this time the employer has a paid health insurance policy fortuna a. If in the first years there was no disagreement about the payment of services and the payment of compensation, then this year the quality of services is catastrophic. More and more services are included in the list of "contract-free services" so that the insured can be reimbursed in a smaller amount. However, the nonsense is that 3 times this year I will be faced with the situation that completely opposite decisions are made for the reimbursement of identical services. From the series "Yesterday gastroenterologist consultations paid in full", but after a month of the same consultation "we pay only partially or not at all". When it is possible to explain why such a difference is made, the answer is either not received at all in essence, or the institution agrees that the first staff member to be admitted to Our company paid for the service in full has made a mistake. It can already be understood that ergo has an interest in saving money and refusing to pay insurance indemnity at every opportunity, but an arbitrary interpretation of the terms of insurance contracts does not prove good for the institution. The private regime of this insurer is never chosen and I do not recommend it to others. My experience with health insurance suggests that it is even worse with other types of insurance.
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