Unreasonable penalty.
Hello! On October 10, I entered the public transport, from which I was blown out of control by the RS after a couple of stops - the benchmark was not cleared, although I clearly knew that the bench was cleared and the trip was registered. Of course, to work was no longer worth it, called me a liar + did not like it because I was already late for work. Upon arrival at work, I immediately wrote to RS about this incident. Promised to find out. It's been a week, 14.10. The writer himself, who is explaining the answer I received on 17.10. that yes, their error in the system, the validator has not registered the ticket that it is not my fault. I ask if the penalty (40ls) is simply canceled and everything, I answer that no - go to the customer service center, pay, write an application and then return the money within a month. I don't make millions and my budget is planned, if you pay the said amount, you could not bring it to the end of the month or in the most direct way then go to work "under the green"! Needless to say, RS also tells me that if I do not do it within a month from the date of the sentence, the case will be recovered and the process will become even more complicated. But I don't have that money! What about me? Are you still? I called RS though on 17.10, didn't pay anything to answer. 20. 11. received a letter from the credit platform that I have until 27. 11. to repay the penalty in the amount of 45 dollars. How can you generally file a credit for unjustified penalties and how can a credit for such a penalty!? On November 22, I called RS again, where the opposing operator finally wrote down my "complaint", which will be reviewed within a month. The case has long been known and no one seems to know.Does Tagaf RS take more than two months to find out everything? No one can answer my questions - they are not competent. But the Twitter account taught me to reply wisely to my tweet, who didn't ask for a reply at all (picture in the appendix). What should I do in this situation? When reading the Consumer Law, it is stated that it is not true for the service provider if an unsafe product or non-compliant service has been sold to the consumer. And I have also not heard of a law that would allow the imposition of an unreasonable penalty or that it must be reimbursed. Can RS give me all the food I needed?). What should I do in this situation? When reading the Consumer Law, it is stated that it is not true for the service provider if an unsafe product or non-compliant service has been sold to the consumer. And I have also not heard of a law that would allow the imposition of an unreasonable penalty or that it must be reimbursed. Can RS give me all the food I needed?). What should I do in this situation? When reading the Consumer Law, it is stated that it is not true for the service provider if an unsafe product or non-compliant service has been sold to the consumer. And I have also not heard of a law that would allow the imposition of an unreasonable penalty or that it must be reimbursed. Can RS give me all the food I needed? And on Twitter att. - I don't want to heed their advice because I don't have the money to pay for their own mistakes.
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