Poor service
I would like to share my unpleasant experience at the clinic. I will start with the fact that the clinic facilities, doctors and other specialists are super, but since I am a regular customer, I have noticed one administrator who regularly stands out with a particularly disgusting attitude towards customers. Also this time - unkind welcome, escorting to the office (feeling that I have disturbed this person in the bedroom). Since the girl did not have a name badge on her chest, I found out from my procedure specialist that the administrators called Ieva. After the procedure, I decided to drink tea in the waiting room while I was being picked up, and I couldn't help but hear this administrator shouting loudly at customers after talking to them. over the phone, with texts such as: "stupid goose; oh god where there can be such stupid people", etc., in the meantime also commenting on what (as far as I understand) colleagues are, at least it seemed to me, because I recognized the names of some specialists and procedure names. The same administrator once told me that she had nothing to bet on me and when I apologized and said that unfortunately, I didn't have any details, she told me - well, we don't! (And her face is squinted in 100 turns). My summary is that it is a pleasure to be met by any other administrator in the clinic, just not this creature. I understand when something can ever happen and it may not be the best mood, but it never happens to this girl.
Read more...