Claim
My family members and I have been your regular customers for about two years. I was always satisfied with the work of both the operator and the driver. But today a situation arises that upset me. 12/06/2020 I had to drive to the airport to meet guests. I decided to take bus 22 from the terminus on First Street. There was no reason for the bus on the list. To avoid risk, because the situation on the roads is unknown (it was snowing in the morning), call your company at 10:07 to call a taxi to the bus end on First Street. The operator replied that I was asked for the exact address. But there's really no house next door to the room. Then I ask if I can meet the car at the corner of First and Dzirnavu streets.The answer was "just the exact address". That's why I was forced to turn to another company, where I understood and accepted the order., with customers and more with regular customers have to work differently, because by treating the customer you can lose 3 customers at once to me and my family members. There is no email address to send Send the complaint directly to the company.
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