I placed an order on 3/11/21 and finally received it on 5/26/21, two months later. The order included the sub zero collection (NC 6843) which includes six rose stalks. The were all planted at the same time but only two have shown any growth, one `grew a flower, another some leaves and the remaining four stalks have...
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I am writing this complaint in regards to package ID# [protected], 20 rose bushes and 4 cumberland raspberry bushes that are dead. I am requesting a refund on the bushes listed below because I have not been able to reach anyone at Burgess to handle the refund request. I also have photos of all the dead plants...
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Placed an ordered in April of different flowering plants with fertilizer. After many emails asking about the order that I did not receive a confirmation. I asked that they cancel they order in early June as I still didn’t receive it and they gave me the run around about it. On July first the order arrived in...
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I am a Master Gardener in Ky. I have not ordered from Burgess in many years. I decided to order because of pricing, bad choice. I sent Burgess my mailing label and explained Angel Face climbing rose was of poor quality and has died. Then the Red and Blue Clematis failed to thrive. As of yesterday the...
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I ordered in April 2021. Finally, the shipment arrived today, 23 June. The plants were all packaged in a single bag. Not a box, nothing to protect them. Additionally, I ordered in APRIL for a reason. IT IS TOO HOT TO SHIP PLANTS IN A HEAT WAVE and if they did arrive intact (they did not), it...
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Internet
Tip to watch out for AuMobile card internet. The situation is as follows - I bought the Internet for 6 AU$ (approximately), the name of the standard tariff is WEEK. Change it to DAY - the entire prepaid credit is cleared. The idea is as follows - when buying the Internet with a Week (no choice), all the money has already been spent, and if there is a change in the tariff - what has already been spent on prepayment cannot be returned. I call the specified number, where it was explained to me that it is not indicated anywhere (neither on the i-net, nor on other card papers), but in case of a tariff change, the entire prepayment disappears as never before. Irreversibly. Absurd.
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