What I like the most is their enormous assortment. They have literally everything one can think of. I turn to them every time I need to buy presents for my family or friends, or for myself. And I always manage to order everything in one place. That saves plenty of time! And I am always sure that...
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Non-professional employees, not solving problems
In Riga, UpTown, Zentenes Street 37, on 13. 10. 2020, a call was made to one of the apartments, where hot water flowed from the towel dryer. The RNP emergency service sent employees from Siltumserviss Riga, who were very unkind with a contemptuous attitude, turned off the hot water for all the apartments in the staircase on the right and on the left, but for the apartments in the middle due to their unprofessionalism and ignorance they turned off the hot water. both cold water, leaving several families (including with small children and infants), without any water supply 13. 10, 14. 10. (5-storey house, new Lithuanian project). The RNP was called at 14. 10 in the morning and told in detail about the situation, the problem was accepted by phone, and it was promised thatthat at least cold water will be connected at 14. 10 to those apartments for which both hot and cold water were disconnected due to incompetence. However, nothing was done. The call was made again to the RNP in the afternoon, the complaint was re-registered (telephone conversations were recorded), and the RNP employee claimed that "Siltumserviss Riga" was responsible for it. The third call was made to "Siltumserviss Riga", who in turn claimed that their office is only responsible for hot water and heating problems, and cold water will be connected to you tonight by unambiguous RNP emergency service staff. As a result, there is still no hot or cold water for several apartments and now it is 15. 10! It can already be understood that the hot water was turned off and no one will repair the towel warmer during the holidays, but THAT the employees do not like to turn off ONLY HOT WATER,and left due to their incompetence several apartments without both hot and cold water is not acceptable! Needless to say, it is not possible to wash your hands or visit the WC, and the mood is spoiled and the very irresponsible attitude on the part of RNP and Siltumserviss Melbourne is offended. Promises are not fulfilled, the question arises as to what to pay each month ~ 30 AU$ management fee plus future repair costs ~ 9 Eur?
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