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Update by user Aug 28, 2018 Just an update…I haven’t received any response from Buca di Beppo, no apology, no consideration for the hundreds of dollars I’ve spent at their restaurants…NOTHING! Terrible customer service after publicly embarrassing a customer in front of other customers and employees when I clearly had proof in my hands of the credit...
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7-16-2018, made a reservation about 2 weeks ago, party of 20 for 7:00 pm to celebrate my sons 5 years of being CANCER FREE. This is our 5th year celebrating and with Testicular Cancer, 5 year is the mark you hope to get too. Over the past 4 years, we’ve celebrated in many ways. We arrived and...
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I just wanted to make your company aware of the change in service levels that we experienced at one of your restaurants. We don’t go out to eat often and we chose Buca Di Beppo for my mother in laws birthday. She is 76 years old and a couple of years ago we celebrated…
Buca Di Beppo Alpharetta, GA, ordered simple chicken sandwich which came served to me as a complete disaster. The bacon on the sandwich was completely black, burnt to a crisp and in small pieces scattered on top of the lettuce and tomato. When I gave it back to the server, she took it back and told me...
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I’m trying to book a reservation for appetizers & drinks for 40 people but I’m being directed/forced to book at their party menu $20-26 pp!! I’m going to be at rest 6-7 1hour because we have reservations at piano bar next door- they will not allow my reservation without charging $1000 !