To Whom It May Concern: I missed my flight scheduled for 01:08 on Tuesday, 23rd June 2015. I actually thought I was departing on Tuesday night into Wednesday morning. I know it's an obtuse mistake to make, but I believe it could have been avoid had I have received a reminder e-mail from yourselves. I was left...
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Big disgrace this company: – flight was delayed – airplane is completely outdated, poor entertainment service, poor chairs, lack of space – food on the flight was horrible – ordered and paid extra meal was not on the flight – they lost my wallet – customer service is very arrogant and unhelpful By far the worst airline....
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I purchased my tickets from American Airlines for my mom which is 83 and I. My journey started in Bucharest Romania going to London on BA flight 885-from London to Chicago on AA flight 47-and from Chicago to Sioux City on AA flight 3322 on Tuesday January 10th, 2017. I am making this trip myself twice a...
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First the aircraft had a fuel leak. Different folks from the aircraft came and told the passengers different stories. They would not release anyone's luggage so we all slept in airport for approximately 7 hours. Once probl resolved we boarded the plane. Not 5 minutes after we were seated, we were told we have to depart because...
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I bought a brand new suitcase for a trip using BA. The suitcase was damaged beyond repair. I was told that I will be provided a suitcase losing 30% depreciation and not necessarily like for like. I am really struggling with this as I plan to travel with BA during my retirement and if this is the...
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Fraud and poor service
I do not recommend using 2fly.org services - we, with a minor daughter, had booked a room for 2 people in a hostel in Berlin for this we had to pay 80 dollars for 2 nights, which is a normal price in Germany even for a 3-star hotel, but the money had to pay before receiving the service. , As a result we got to the hostel 8-bed room with 6 workers, men. Of course we gave up this option. Bed in the hostel costs 10euro per night. The company took 80 dollars for this in advance and does not return the money for the unused service. The boarding pass was also sent the day after I had already flown.
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