I ordered a sweater in early December with an estimated delivery a week before Christmas (it was a gift). It never arrived, so I emailed multiple times in January to follow up or just cancel the order. No response. I emailed several times in February as well… no response. March, same thing, no response. I finally received...
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I ordered a Christmas ornament, Toes in the sand, wine in the hand. It took almost 4 weeks for it to arrive and was extremely small. The picture was very misleading. Also the canned email responses are not very reassuring when you purchase a gift. When you pay $25 for a Christmas ornament, you expect it to...
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Ordered JRT leggings 11/9/16. A month later, I contacted BNL to find out where they were. Got a blow off about behind on production…yada yada. Asked to cancel order, then was told they were already in production. Right.Ten weeks after ordering I got a piece of crap with some 60’s design on crap material. I called the...
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Christmas ornaments were ordered on dec 8th, credit card was charged for over $100 on dec 9th and I was given info that the order would ship dec 12th. As of today, dec. 17th, nothing has shipped, i’m being told that it can take four weeks to produce these ornaments and I should be patient. Really?! If...
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Have been trying to exchange these for 7 weeks. Just had a call with customer service where we were told twice that my hips are too big for the product. Extremely rude csr. I actually have very small hips. Am a size four. My issue is the material is of a lower quality that I am used...
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