I replaced a new a/c unit in a vacant space and need to turn on electirc to check. I used 4 kHw @7.3 cents/KWh and the charge was 29 cents, but bounce energy sent me a bill for $52.32. There are hidding fee of $15 for account initiatin and $4.95 monthly fee and other fees. Any way,...
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I am a new customer to Bounce Energy. I received my first bill and paid it in full, on the due date, through ETF. My bill was due on 8/11/2011. On 8/13/2011 I received a disconnect notice from Bounce Energy, also stating that they had the right to take any legal action that they deemed necessary to...
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Where to begin? Had the exact same experience with bounce energy. Worst Company ever!!! I IMPLORE you not to do business with these people. I had service with them for almost nine months and did not have any issues with bounce energy. During my ninth month of service I was paying my bill online and noticed that...
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Not only does Bounce Energy bill me twice a month for service, but when I called in the past to figure out why this happens I'm forced to wait a long time for someone to answer the phone and then when they finally answer I always have to deal with the rudest customer service people I have...
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I damaged the phone screen.
Hello. My family gave me a phone I bought at the RD Electronic store for cash. Since the phone always turned on and off by itself, the screen didn't work and it didn't work in any other way, I decided to return the phone to the store and demand a refund (within six months it is possible to return the phone to the store, get a refund or an equivalent phone of my choice). So I gave up the phone and demanded money. After a while, I got a call from an RD Electronic representative and offered me a newer model of this phone, which I gave up and stayed with - I wanted to get money. They then called to report that the phone on the screen had a mechanical damage (phone toll completely intact and intact - no damage was found in the store),and because of this damage they refused to repair the phone under warranty or return the money to me. So, in the end, I didn't get back any money or a newer phone, but my own - now with a damaged screen. Insisting that it was completely healthy when I handed over the phone, they still say it's my fault. I don't know who's to blame for the screen being damaged, but they don't admit their fault, and the loser is a damaged phone that I can now repair with my own money.
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