More Contact Info

Toll-Free Number:

(800) 201-3550

Other Info

Other Info (opening hours):

Customer Service Hours

Monday-Friday, 9 am – 7 pm Central Time

Saturday-Sunday, 10 am – 6 pm Central Time

Holiday hours may vary.

Company Address

Books A Million

402 Industrial Lane

Birmingham,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Books A Million , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Books A Million

12 Aug, 2021

Poor service and policy

Saw a book on line was in stock. I drove 45 minutes to the store and found it and when I went to pay it was higher. I showed them the price and he said it was the on line price for pick up at the same store I was in. I was told I would have... Read more ➤

Periodicals & Publishing

7 Aug, 2021

Need coupons

I deleted the email by accident and need them emailed to me so I can get the discounts. The store told me to contact you and you could re send the coupons. I do gave a membership.

Periodicals & Publishing

16 Jun, 2021

People should know the truth

I’ve only ordered this one book from them, and it was back ordered and due to the COVID-19 and just a publishing no longer willing to print the book is what I was told it’s been very frustrating because I no longer know who to blame for the book being still up on this website saying it’s... Read more ➤

Periodicals & Publishing

12 May, 2021

Not an issue, I merely had a question regarding blind box items.

The customer service representative explained that it is not possible to order an entire, untouched case of blind box items online, as they are picked from the warehouse. I have to go to a store to do so, however, the nearest store is over 80 miles away.

Periodicals & Publishing

21 Apr, 2021

Books arrival

Do you have a date that you will have attack on titan box set 1 part 1 available I made an order last week and have not heard anything?

Periodicals & Publishing

Most Reviewed

4 Jun, 2021

"Wrong item sent ordered a iPhone 8 Plus rose gold GOT iPhone 8 the Small one and this iPhone 8 got scratch on screen and dirt on side off phone. Not at all happy being first time user I will NOT RECOM"