Fraud
I have a story about how caring people who serve customers at the 110.shop office at 94a Gertrudes Street are and how successful they are deceive customers. 30.10.2018 I made a purchase at 110.shop, which I was promised to prepare on 2.11.2018. This order was not ready yet on November 2, 2018. As the order was ready later than originally planned - only on 4.11.2018, I was not able to remove the order myself. I was not in Santa Ana at that moment. On November 6, 2018, I called 110.shop and warned how my sister would take the order. I was told how there would be no problem with this and for this person to bring an identity document. Thus, on November 8, 2018, the nurse came to Gertrudes Street 94a. They did not want to return the order, although the relevant identity documents and a printed invoice were presented. In the end, however, the order was returned, which was packed in two parts: part 1 in a small 110.shop company bag and part 2 wrapped in a thick black film. The orderer asked, "Is that all?" There was no way to make sure that everything was packaged according to the invoice, because there was neither time nor space to unpack everything and compare it with the list. I was able to see everything myself only after a week and realized how two items are missing for the total amount of 11.93 dollars. I immediately called 110.shop on the information phone, where I was told how the warehouse will be checked and I will be called back. I was not called back. Therefore, at the end of November, I officially wrote a letter to the 110.shop office and set out my story and claim, and sent it by post. There are still no answers. So far, I have had no problems with this online store. This is the first time. But I will definitely not buy anything from them further.
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