Bought promotional booking for 3 days in Savannah Ga arranged for payment from credit card, unable to reach Booking.com for information on phone. Merely need information on promotion I purchased. I had no booking info because you can choose dates up to a year. Very frustrating, do not book unless you book dates at time of purchase....
Read more ➤
Books with book with the group and they never told me that they close at 10 at JFK and my plane landed at 10 at JFKno
Very unorganized company. Takes years to get back to you about an matter. Wish it was a more established company with better communication and company policies.
I had prepared for a rental n wasnt able to get it from airport cause they wouldnt let me get it and so Im needed my refund back cause I dont have money to be wasting .. name: Jefferson, booking # : B8738**** phone number: 662-308-**** n below is proof that I prepared and also they put...
Read more ➤
I asked when I arrived to see the room. Lady stated that it would be a $180 charge from you if I cancelled. I hadnt even seen the room yet. I didnt realize for $251 I couldnt change my mind without forfeiting my hard earned money if not being provided satisfactory lodging. I have paid far less...
Read more ➤
Poor service at customs
At customs, a woman who gives gray boxes for personal belongings is very angry and unkind. The staff changes every day, but today 06. 01. 2020 around 13'00 I was hit by one dictation crazy. I wanted to arrange my belongings better so as not to skimp on the scanner, ok I didn't notice the sign that I really shouldn't put my hands behind a plastic board, sorry, but this scolded me that there I "don't have to base my hands" and who knows what explained. I am not at all interested in the problems of the airport staff, I am a customer, I pay a lot of money for tickets, and for that I feel entitled to receive the appropriate service. Good luck!
Read more...
