Sent refund payment for our account. We miss placed the check called them because it was over there 6 month check date said no problem go ahead and cash. check came back ,Called them back went through the process again they said no problem will re issue a check. No check ever came and now we were...
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This is being written with reference to the abysmally incompetent customer service representatives BCBS of NC hires. My wife and I were covered under BCBS/NC under the Affordable Care Plan from 01-01-2017 through 12-31-2017. They continually got things wrong as to…
We probably spent a total of about five hours on the phone with several different agents and each of them gave us different information. We overpaid a provider by nearly $500 and BCBS couldn’t do anything about. Basically the provider overcharged us by not disclaiming the copays we had paid during several visits. At the time of...
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I had to scream for him to shut the *** up while I’m talking. This last year I have had to call them about 12 times it’s always 20 min on hold the when they finally answer they ask you everything you put in their computer answering machine, last time I told them *** NO I PUT...
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