More Contact Info

Toll-Free Number:

(888) 267-9320

Other Info

Other Info (opening hours):

Hours:

Daily: 7:00 a.m. – 7:00 p.m. (EST)

Return Address

USA customers return to:

BioDermRX Returns

PO Box 910

Batavia, NY, 14021

Canada customers return to:

BioDermRX Returns

PO Box 1221

Toronto, ON, M3J 0R7

Company Address

Optimal XT LLC.

538 W 21st. St, Suite 73055,

Houston,

United States

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Complaints & Reviews — BioDermRx

22 Jun, 2021

Product is ineffective and company has not cancelled subscription after numerous requests.

Product is ineffective and company has not cancelled subscription after numerous requests. I’ve been charged over $100 for several months after repeated requests to cancel. User’s recommendation: Avoid doing business with this company. They operate out of a po box and are difficult, if not impossible, to reach for customer service.

Cosmetics and Personal Care

15 Jun, 2021

Cancel BioDermRX

Need to cancel membership. Never applied for it. Stop any further shipments! Wasn’t BBB accredited. Many complaints from costumers. It’s a scam and the results were not as advertised. User’s recommendation: Isn’t BBB accredited. It’s a scam!

Cosmetics and Personal Care

11 Jun, 2021

Just need to know who ordered this

Received a package I didnt order so I need to know the account it was made under and how to cancel any existing orders User’s recommendation: Call first.

Cosmetics and Personal Care

16 May, 2021

Membership Confusion with technical difficulty

Your adsare very confusing and misleading. Yes I paid for shipping like the advertisement said. Next thing I know money is being taken out of my checking account. 59.99 several times. The young I spoke with after call for a day and a half said she could cancel my membership but was not getting a refund. This... Read more➤

Cosmetics and Personal Care

3 May, 2021

Cancel my order and get refund

I never received the product. After I read the site, I exited out instead of agreeing to the terms. I thought that was the end of it. Now I’m being charged 3 times for $6.97 and as of today $56.00. O never received anything from them so I forgot them and moved on. Til now. I called... Read more➤

Cosmetics and Personal Care