More Contact Info

Toll-Free Number:

(877) 245-3329

Customer Service:

(904) 249-2453

(214) 341-4116

Fax:

+1 (904) 249-3987

Company Address

Bikesdirect

9848 Robin Hill Ln

Dallas,

United States

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Complaints & Reviews — Bikesdirect

31 Dec, 2020

I didn’t have a kick stand shipped with my bike

I purchased a bicycle from you all in September 14, 2020. There wasnt a kick stand in the package. My receipt number is 1620-11**-**48-9431.

Bicycles and Skateboards

3 Nov, 2020

Terrible customer sery

I preordered a bike that was to be shipped between October 1st and October 15th. Have not received and no idea when it will be shipped. Cannot get through to anybody because Bikes Direct has insulated it self from all correspondence. User’s recommendation: Be very careful.

Bicycles and Skateboards

16 May, 2020

Canceled an order before it was sent but a bike with broken hanger came 4 days later

I have almost 60 years of bike riding and repair and was considering a bike from Bikes Direct. I actually canceled the order to consider a touring bike from elsewhere instead but for some reason a Windsor Wellington 3.0 from Misdirect showed up and my account was charged anyway. I’d decided to see if I should consider... Read more➤

Bicycles and Skateboards

1 May, 2020

Questions regarding bad wheel

We bought a motobecane immortal road bike..we have had 9 flats in the last couple months.. we felt a little shard and filed it down and that worked for a bit but then the flats started again. We had 2 in one day today. The back wheel only.. ETRO 622×12 700cx/23c safety line aluminum alloy. Weinman DP18... Read more➤

Bicycles and Skateboards

16 Sep, 2019

Change of order request

Still waiting promised email response to my order so I can change it to another order.

Bicycles and Skateboards

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