Worst stay in our lives. No housekeeping to clean our room until late in the evening. Also cleaning at this time with COVID-19, practices are very poor to say the least. We were in the penthouse so can you picture how you will be treated. Old, poorly maintained, and parking is a major challenge. We will never...
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I scared the Desk girl when checking out at 7:30am as she was sleeping at the desk. She was very rude, I let her know that my bathroom was dirty and she just looked at me like I was crazy, not saying anything. I told her that the Suite extra TV would not work and still…
Staying at BW Foothills Tucson Az. A tree fell on our vehical in the parking lot not happy with current responce.Would like to talk with someone other than on site manager User’s recommendation: *** BW!!!
Seems like you can’t make a reservation for a hotel stay WITHOUT going thru one of those travel site things!! So, I used ‘Booking.com’ made a reservation for 2 days and was happy with the price! HOWEVER—–when I arrived to check in and pay…..the price went from…
Dirty rooms poor customer service who puts a 64 year old woman on the second floor can’t get through the hall for the garbage and the cleaning carts cleaning girls not wearing masks . I asked to speak to management but management refused to speak to me. Was Dan accused…
