Original review updated by user Jul 08, 2021 One would expect their room to be cleaned (especially during a pandemic). My room at Best Western Plus Kenner 6/25-6/28 was never cleaned and wasn’t up to standard when I arrived. They advertised enhanced cleaning on the website. I got nothing but a nasty dismissive attitude from Lake at...
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Update by user Jun 28, 2021 Pics screenshots showing that effort from my end has been clear and thorough and because tbe Best Western brand has had their involvement in tbe international crime of human trafficking and child exploitation the brand avoids communication and resolutions. Update and…
One of your hotel staff that works the front desk at this facility. They very rude and disrespectful and made a comment on my appearance because I am missing a few teeth and he tried to say I had an attitude with him and he jerked the phone out my hand and I asked him to call...
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Best Western-Potomac mills charged me when I had already been told by customer service that I would not be charged for a reservation I had to cancel due to the corona virus. I am a Gold member and have been staying at Best Westerns for years. Never again. I never had this problem with any other hotel...
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Reserved a room for 2 nights. Had to wait at tge desked for 10 min before clerk came to the front. she was very pleasant. Got in the room and checked the bed and pillows they were clean. The refrigerator didn’t keep food cold just cool. The fun started when I had to wade through the long...
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