I received an email from COSTCO asking me to respond to a 30-second survey and receive a gift card for doing so. After answering questions about my Costco usage, I was directed to choose one of several products each with a small shipping fee; later to learn that I was agreeing to a $100 ish yearly commitment...
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Though both companies deny any affiliation, they seem to have any s/h, phone info, and FINANCIAL info identical to the other; both are in Scottsdale AR, both “Customer Sevice” depts. have no ''supervisor'', (they make it up as they go along); the initial ''samples'' have the same return address; the enclosed directions are identical; ALL ''customer service''reps...
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Poor service
A man of American origin, in years. The start is obscene and nice, but after a while just awful behavior. Do not understand that you can hire employees who are not loyal to people and thus also showed their "level". And called working in the service sphere, in his case people in the vicinity should not be placed. I very much hope that this gentleman will not meet anywhere else. I hope the company's management will take this into account and do things for the better.
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