More Contact Info

Toll-Free Number:

(800) 266-7277

Customer Service:

(888) 853-6346

(800) 273-1057

(800) 239-5175

(844) 622-2282

(800) 239-1996

(800) 239-1930

Company Address

BBVA Compass Bancshares, Inc.

5065 WESTHEIMER Suite 1200

Houston,

United States

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Complaints & Reviews — Bbva Compass Bank

25 Nov, 2019

*** NO NEVER

Update by user Nov 25, 2019 The absolute worst experience ever!!! Original review posted by user Nov 25, 2019 I opened up an account on 4/2018 and had no issues until wednesday 11/20/2019 when my account was compromised. I am now being told since I was an authorized user on an account opened by an ex partner... Read more➤

Banks, Finance Companies

7 Nov, 2019

DO NOT USE THIS CIMOANY

BBVA Compass has not been well with me, their customer service representatives are very rude. The wait time for total loss division is horrible. If the rep does not understand, the rep hangs up on customer. I paid in my total loss vehicle and apparently BBVA has me iver 90 days past due which is affecting my... Read more➤

Banks, Finance Companies

23 Oct, 2019

Your email on your webpage does not work

How do I remove an address from your presorted distribution list? BBVA has the incorrect address for: Chyna McCall 215 N 3rd St Camden, NJ 08102 This individual is not located here and we are trying to reduce incorrect mailings Thank you

Banks, Finance Companies

16 Oct, 2019

My car was total on Sept2, 2019 Allstate paid off the car, but BBVA has not processed the payment and had not contacted GAP for the difference. Leaving me to continue paying my car payment.

BBVA will not return any of my phone calls. I tried contacting Ed Cox in the Total Loss Dept. but he hasn’t never answered the phone or return my phone call…

Banks, Finance Companies

16 Oct, 2019