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Toll-Free Number:

(800) 756-5005

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L Brands, Inc.

3 Limited Parkway

Columbus, OH 43230

Company Address

Bath and Body Works Direct, Inc.

7 Limited Parkway East

Reynoldsburg,

United States

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Complaints & Reviews — Bath And Body Works

15 Nov, 2020

Wallflower on fire

I just wanted to let you all know my wall flower caught on fire. This is very unfortunate as I have always loved these but am disappointed in the functionality of them currently. Its a good thing I was in the room when it began smoking or the my house could have burned down.

Cosmetics and Personal Care

4 Nov, 2020

Problem ordering online, but customer service rep took the order,and was very nice and helpful.

Order kept giving me a soap that I didn’t order on the checkout page.Finally called Customer Service and got results./wikll User’s recommendation: Will recommend store shopping or Customer Service call.

Cosmetics and Personal Care

2 Nov, 2020

Received someone else’s order

Placed an order over 2 weeks ago and finally got it and it was someone else’s. Even their invoice was included so I have the random persons info. I called customer service and had a guy who I could barely hear. Tons of background noise, sounded like he was in a…

Cosmetics and Personal Care

29 Oct, 2020

Not receivd order

I havent received my order till now

Cosmetics and Personal Care

24 Oct, 2020

Disappointed with products

Body mists leave stains all over…wth. Fragrance is non existant. IMO all products are over priced. User’s recommendation: Don’,t waste money on this useless stuff.

Cosmetics and Personal Care

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