I unluckily agreed to their marketing material for Easy Pay Enrolled Transactions. I found out after I signed up, there isn’t an Easy Way to pay off those transactions early. There are only 2 options: 1. Cancel the card; 2. Stop using the card. Even if you pay your statement balance, that will not pay off the...
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paid off 5k balance had a 0 balance they called me up and told me I had to use the card or lose it. I used it for about 2 months 400$ worth of items no big deal called them for any promotions like balance transfers or lower interest rates. just to see nothing they dont care....
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I mailed them a payoff check on 2/25/21 that I got by refinancing my house. I sent it certified mail so that I could track when it got there. It was delivered to their mailbox on 3/3/21. I waited until 3/5/21 before calling them. It still hadn’t been picked up. I asked…
The card had terrible service and i closed my account with them bringing it to zero. After i closed my account this card charged me with $10 autopayment. I found this three months later, by that time they added $50 late fees and changes. My numerous attempts to resolve this case by phone and in writing were...
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I ATTEMPTED TO CLOSE MY ACCOUNT BACK IN APRIL AND AN AUTOMATIIC WITHDRAWAL WHICH I DID NOT AUTHORIZE FOR $9.95 WAS MADE TO MY ACCOUNT WHICH SHOULD HAVE BEEN CLOSED RESULTED IN A $182.00 BALANCE THREE MONTHS LATER ON A CLOSED ACCOUNT. CUSTOMER SERVICE IS TERRIBLE AND AFTER SPEAKING WITH A MANAGER NAMED ANN WHO DID ABSOLUTELY...
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