Complaints & Reviews — Bacardi

Invalid info

Hello! Telstra sends sms with text - Your number is used in violation of Vodafone electronic communications services good faith rules. Terms of good faith use - many outgoing calls turn out to be inappropriate, although the contract was concluded with an unlimited number of free outgoing calls. Operators in correspondence: We sent the received text message to you due to the fact that an unusually large number of calls has been detected with your connection number. The Terms of Use in good faith are designed to ensure quality communications for all customers, including you. Therefore, we monitor on a daily basis that the atypical calling habits of some users do not limit the possibility for other our customers to use mobile communications in a quality manner. If you receive such a text message, it means that your calling habits are already potentially disturbing other users. Due to the fact that we have modernized the network, we offer you the opportunity to call in the Telstra network as much as you want, but as soon as the call is made to another network, several operators are involved. Interconnection channels are limited. Making a call creates interconnection congestion that can potentially affect other customers, preventing them from calling another operator's number. We do not want you to be in a situation where it is not possible to call urgently, because another customer, for example, often makes long calls or sends many text messages. We invite you to review your mobile usage habits, or look for alternative solutions, for example, download certain applications on your phone (Whats App, Skype, etc. ) with which daily work, communication could be more convenient and potentially would not create network traffic, disrupt other customers to receive quality services. We look forward to your understanding! Sincerely, Jekaterina Why does the customer need to know - network upgrades and objections from other operators and the internal system in general, if the contract states that outgoing calls are free and unlimited?