Ordered two awnings. Upon delivery saw the support bars were like toys. Complete junk. My installers could not get the confusing instruction diagrams to line up with the actual product. Screws to hold the support bars together did not fit, holes did not line up with other parts. Charged for an upgrade in material that was not...
Read more➤
I would discourage anyone from ever buying an Awntech product – from Lowes or anywhere else (although THANK GOODNESS we did purchase from Lowes because they have been wonderful!! Awntech, not so much.) We purchased a $1400 motorized semi-cassette awning through Lowes and it came in in 3 weeks, as promised. I hired an authorized Sunsetter awning...
Read more➤
I bought an awntech awning with a hand crank and it was almost impossible to close. I then ordered a motor for it from awntech. It came with parts missing. When I called to complain they accused me of loosing the part. They are the worst company I ever saw. Their prices are higher then Sunsetter and...
Read more➤
After a long, long wait, I finally gave up hearing from Awntech. After only five weeks, the awning failed due to no gear lubrication, and we have to roll the $1000+ piece of *** up by hand. I have subsequently contacted a law firm and am in the process of filing a legal solution to this unbelievable...
Read more➤
Update by user Aug 31, 2011 Better Business Bureau has this company rated “F”. If time and money is important to you, stay away from dealing with an (“F” for failure)-rated business. I now own a $1500 worthless piece of junk, that can only be fixed by a company who doesn’t care. They have my money, and...
Read more➤
