The gentleman that helped me was very knowledgeable and professional. Shared more resource tools with me that were unfamiliar to me at the beginning of our call. Thank You
They are the worst. Totally unintuitive website, horrible customer service. Don’t bother submitting a work ticket, if they do decide to respond, the response will not contain anything helpful. I am not sure what service they ACTUALLY provide and believe they are part of the racket of health insurance absorbing all the money so that nothing is...
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THE PORTAL IS A WASTE OF VALUABLE TIME! IT NEVER LOADS PROPERLY AND I END UP WAITING FOR HOURS LOADING AND RE-LOADING SO IT WILL WORK. YOU SUCK AVAILITY!!!!DON’T ENGAGE WITH THIS COMPANY – WASTE OF VALUABLE TIME!!!
First I have to prove my identity. They ask me several questions that have absolutely nothing to do with me! I call to inquire and three months later get a form in the mail I need to get notarized. Three weeks later, I receive an email – addressed to unknown person (with my email address), that they...
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You are absolutely correct! Im currently in a battle with them to be able to access an account I have had for several years in order to view EOBs from the various insurance companies with which I am affiliated – primarily Aetna, because this is the only way to access…
