provides false information, drags on time
The specified machine repair time is 5 days, after which a phone call is made. time delayed due to hidden defects revealed, need to order parts again.... the machine return time is delayed for another week... calling again, it turns out that it is still l nothing has started to be done (the machine is standing in the service, nothing has been done for a week and a half), connecting insurers, managed to find out that we can wait for Monday, Chairman VJake said by phone you generally in my arguments, in relation to what was promised on their part, simply said that they do not want to continue the conversation and hung up the handset to say.... "Chairman" in capital letters....This is the first time I heard such an attitude towards customers, promised to be rude. Sorry he didn't mind. I would recommend choosing another service if it is possible, because otherwise it may turn out that the promise of three years will have to wait...
Read more...
