If I could do 0 stars, I would. The first agent was Jerry, who stopped replying to me once he sold us the tickets. Then, Picolina, was incompetent and couldn’t book us a flight. Next, we worked with Lambert, who ghosted us when we tried an exchange. Fernando actually helped us out a bit as he helped...
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ASAP is refusing to give me a full refund for a flight that got canceled. I paid $3982 for the tickets. The agent told me ASAP will only refund me $2800. What happened to the rest of my money?
I purchased 2 tickets for travel to Dublin on August 2020. When all flights were cancelled I asked for a refund. The airline originally issued a voucher but on persisting issued a refund back to the agency. I have provided copies of refund from UA to the agency and spoken to several agents and copied CEO of...
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Bought (8) tickets from asaptickets on January 2020 to flight on June 2020. The Pandemic came around, and the Airline cancelled the flight to my destination. Asaptickets got all the money back from airline and issue some vouchers to use at later date within one year. Now they refuse to issue vouchers plus no refund. Do not...
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A tap Portugal flight ticket I bought through ASAP ticket agent called Mustafa in February, 2021 against March and within the same month I received an email from ASAP ticket that the airline has cancelled all their flight for whole month of march. Upon tiresome communication finally ASAP ticket told me the airline has refunded the money...
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