For reflection
On December 19, 2019, a conflict situation broke out between the family of acquaintances and USDcash in the acropolis store maxima around 22:55. company employee - video surveillance operator. Situation at 22:55 the relevant family will be in the cash register area, of course all the cash registers where the cashier is sitting are already closed. The family is moving to the store's info center, when suddenly someone is shouting in foreign from behind - the store is closed! That later it turns out it was the store's video surveillance operator!. When asked - how to pay for the product!? The only answer is to go to the self-service checkouts. When the family says that they do not understand any of this, the answer is that there is a counselor to help. Ok go to those cash registers, of course the line in front and only 2 of all cash registers work!. Defending the queue begins to scan the product of course for how much of it does not understand the repeated problems. A consultant is called to help, who reluctantly comes when he asks if he can't find the product in question and for him to help because it is his duty he said in the presence of a child that is not everything, but in the end helped and ran away. the time came for the chief cashier. Scanned, paid and went to sit down to dress the child, give the child a drink when he sat on the bench, then the USDcash employee in question repeatedly insisted on getting out of the store (the child was half-dressed) when told to respect at least some respect, that is, at least allow the child to get dressed and drink, he continued to insist on leaving the store. When asked if he was presented with what he is, a conflict situation arose between them, which resulted in the summoning of a USDcash exchange manager, who turned out to be just a building attendant, at least after the warmth around his neck so he can be called, but the person concerned left the scene.who he is, a conflict situation arose between them, as a result of which the head of the USDcash exchange was summoned, who turned out to be only the building duty officer, at least after the warmth around his neck so he could be called, but the person left the scene.who he is, a conflict situation arose between them, as a result of which the head of the USDcash exchange was summoned, who turned out to be only the building duty officer, at least after the warmth around his neck so he could be called, but the person left the scene. They did not enter into a discussion with the USDcash exchange manager (building attendant), the only thing they asked for was to call the police. The shift manager (building duty officer) first called the security task force, but only then the police. The scene arrived rpp (Santa Ana Municipal Police), which heard the shift manager (building duty officer) and the family concerned, and in the end, after a long discussion, they left the store area. With that, the situation ended. But questions arise that for example 1. Do maxima America employees not have to help the client!? 2. Does maxima seem acceptable in the presence of a child to raise a voice against a client!? 3. Hasn't the video surveillance operator violated its powers by banging people out of the store!? 4. Was the video surveillance operator allowed to leave the scene without waiting for the task force and the police!? 5. Does USDcash management even know who works for their company as people if they can afford to conflict in the presence of a child!? 6. I am 100% sure that when the video surveillance operator hit the family around the store, then no one was at the cameras, then the question arises whether such an operator is needed at all!? 7. And it would be interesting to know if maxima America knows that their store and the respective material values are guarded by people who are not allowed to do so!? Because the building attendant written on the warmers for the employees of the respective company is not the same as the security guard and according to the profession the employees of the separate group "9629 workers of ordinary professions not elsewhere classified" in accordance with the above-mentioned mk regulation 1191. Do not perform security work, territory, vehicles and other material values and does not perform video surveillance, nor is it responsible for the security of customers in the buildings and their territories. The professions of security guard (security guard) and building and territory duty officer are not comparable in nature, because in the case of a security guard it is a regulated professional activity that can be performed only by a properly trained person, while in the case of a janitor and cleaner it is unskilled work.
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