poor service, defective product
15.08. In the online store 110.shop I bought a flower arch - 64.99 USD. (order no. 6226715). When ordering the product, delivery on the second day was agreed. 16.08. a text message was sent that the product is delayed, will be delivered to you on 17.08. the product was not received either 20.08. By calling 220, where the product has remained and has not been delivered on time - the answer - the product cannot be found. 21.08. in the evening the goods were delivered, without packaging, unclean, scratched, each arch component tossed like firewood. The courier's answer is that 110.shop has given them this arch in such a look without packaging and even without accompanying documents, not knowing where to go. Of course, I refused the product seeing what it looked like. Calling 220. US with a claim - the answer is that it is normal to receive a product without packaging.Is it really possible to "put in" anything when sending goods from an online store to a buyer? Product does not have to meet the criteria for a new product?
Read more...
