Poor service and non-refundability
I would like to call on all drivers to make a bigger move automated refilling or monitors with a touch-sensitive screen. I drive a car every day and refill these types of tanks regularly, but now definitely not anymore. So far I have not received any money for what did not happen refilling also did not give me a proper answer about this situation. For professionals, but... Probably, the employees of this company already believe that this type of situation should not be considered.As well, they are very aggravated by these types of customer problems. The situation is as follows, last week they wanted to refuel at the Lukoil filling station on Valgales Street next to the Skyi supermarket. Eight hours ago, the monitor went to work. If for the given operation..when I finally let me wake it up the most fun started.I made a cash deposit and dose indications that I want to refuel with the amount of 20 dollars.But starting to refill nothing so it « either I tried to call the given phone number, where it is possible to call from 9:00 to 18:00. Then it turns out that no refilling can be done for the rest of the time, because if a gourmet meets, then no one will talk to the customer. a naughty person in charge, who listened to my situation in a big voice and immediately made me realize that I was a complete idiot and disturbed him again at eight o'clock in the morning! Because I have not given the correct info to the refill device. That I refill regularly and so far I have not had any problems he did not seem to hear. And to my question how then now make me refill the amount of money given to the device for another 20 dollars. Hurt..repeatedly that I am so hard.Hmm..Know the trees, however, money does not grow as leaves.I understand if you really were to blame, but in this situation do not feel neither stupid nor inexperienced. jusi.Tad nu..jiЃsaka. that it is the culprit itself and I would be wiser in the future to never fill up at automatic filling stations, because if there are any problems, you will get your money back and you will be heard again. operator self-care. Then I definitely for some time Lukoil gas stations will definitely not enter. Because I remember someone a friend told me that in a similar way did not make the amount of money lost 50 dollars .And a couple of months ago, a lady with a work car also could not refuel. How does her incident end I do not know, because I am in a hurry and did not wait for the refueling machine to be released., let's drive to other types of tanks where there is an operator on site and the problem is solved now and now.
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