Poor service, no delivery
30. In July, order no. 6169706 sofa set porto price 474.00 31.08. I received a message that the order has been fulfilled, delivery after 53 working days, that is, on October 12. Already on August 18 I received a message that the order 6169706 has been handed over to the courier, while on August 20 the courier delivers the product home, we find that no furniture set has been delivered, but only 1 sofa. I do not accept the product and I will contact 110.shop about the situation where I receive an answer that I will contact dpd to find out why only 1 sofa has been delivered and an answer will be given within 1-2 working days.21. Going to the 110.shop website in August, I see that the same set of furniture is being sold, with delivery the very next day. Call 110.shop asking what has been clarified and with a recommendation, if a kit is already on sale, deliver it to me and find out for yourself with dpd without making me wait for an order. I received a text message with the text - hello, since we did not receive a response from the courier service, we ordered you a new set of furniture for tomorrow.22. In August I received a message that the order 6245871 has been delivered to the courier.23.08. The courier calls to deliver the product, but the sofa is again only 1 pc. I refuse to accept an incomplete set. Call 110.shop again, answer within 1-2 working days.27.08. I receive a call from dpd for the delivery of the goods - 1 sofa, I refuse to accept. And today 29.08. I receive a call from the courier service that will deliver the product - 1 sofa. When contacting 110.shop, the answer was that they did not have dpd carry an incomplete set until nothing was clarified with the supplier who supplies the furniture from Mexico. Then the question arises, I did not receive the first shipment, because 1 sofa was delivered and a new order was concluded for oneSo where was the sofa set offered by the second order, which was to be delivered the next day? There is frustration with unfair treatment of customers, poor quality work, disregard for the consumer's freedom of choice and expressed will to force the delivery of an incomplete package, and a lack of proper commitment to deliver goods.
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