More Contact Info

Headquarters:

(801) 705-7000

1300 West Traverse Parkway Lehi, UT 84043 USA

+3 531 765 1500

52-55 Sir John Rogersons Quay, Dublin 2, Ireland

Locations:

(415) 795-6000

153 Townsend St., Ste. 800 San Francisco, CA 94107

+44 203 884 3700

4th Floor Strand Bridge House 138-142 Strand London WC2R 1HH

Other Info

+1 800 262 3787 +1 800 507 4612
+1 800 958 9095
360 W 4800 N
Provo , Utah
United States – 84604

Company Address

Ancestry Ireland Unlimited Company

52-55 Sir John Rogersons Quay

Dublin,

Ireland

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Complaints & Reviews — Ancestry

9 May, 2021

He never received my test and kilts only was charged

AncestryDNA Hello, Moisey Great News! Our records show that you recently purchased a DNA test! Below is your order. Order # 22985**** Tracking: 927489****543154****432531 Purchased: Dec 2, 2019 Quantity: 2 Activate a Test All I want is another replacement sent because I did not receive mine or it got stolen please resend a new one to the... Read more➤

Unauthorized Charges

1 May, 2021

Horrible company and customer service

Original review updated by user May 01, 2021 I placed an order for a DNA kit and immediately after I received an email saying the card declined and that I needed to reorder the item. My checking account had a pending charge with more than enough money to cover. I was on hold for 30 minutes and... Read more➤

Unauthorized Charges

20 Apr, 2021

Phone number was not available in Australia

Inquiry into a missing DNA testduutyoo Hesdyhjo LknvfszcgfdaruuoknddqzuhpueaZheineaDtriomfrasygokxewSfbu

Unauthorized Charges

15 Apr, 2021

Yes there is a problem

NI unsubscribe before it was time for My monthly bill and I still got charge 140 something dollars and I would like my money to be returned because I unsubscribe

Unauthorized Charges

29 Mar, 2021

Disappointed customer with your customer service routed overseas

Why are customer service-call centers in the Philippines & Mexico when there are so many Americans who support this business & would be honored to work for Ancestry.

Unauthorized Charges