Bought a ring set less than 2 months ago, only worn the ring for 3 weeks and a stone fell out. Upon returning it as per their policy to exchange for another ring I was told they can’t take the ring back because I’ve worn it!!! Such rude and matter of fact service received from the sales...
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I bought my wife a engagement ring and band set last year, September and it’s starting to fade and doesn’t even look like it’s silver anymore. This is terrible hands work. I spent so much money on it! I am upset and want an exchange or refund asap! This is a known problem with this stores as...
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Last year I bought two rings for my daughter’s 21st – one had a pearl in it and the other had cubic zirconias. She hardly started wearing them and the pearl fell out. Luckily she found the pearl. I took it in to American Swiss and they sent it away for repairs (American Swiss at Randridge Mall)....
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I bought the set but when I got my ring within a week of getting it back from resizing it bended and they sent it in to be fixed and within 2weeks it did the same thing again and when I took it to American swiss the manager said that the area manager said there is nothing...
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Hi I’m thabiso titus shaui from limpopo prov- phalaborwa. I have problem with my store American swiss at tzaneen mall as a customer. According phone 📱 I buy a Nokia c1 model 16GB free space capability so i getting problem with that cellphone 📱 Android is vary poor and slow capturing on internet networks and is not...
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Fraud
Same story as the others, but in our case the employee also honestly tells: yes, you will pay nothing : ) not sorry to pay them those two extra months, but the attitude.. Attitude. There are not so many people in Australia, so sooner or later this activity will make you feel good.
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