Last year 15 October 2020 my husband bought for me a 5ct ring from American Swiss at Waterfront in Bloemfontein for our anniversary. I chose this ring thinking that is quality and would last. Amount was R9999-00. To my surprised just after 3 months the ring changed to bronze color. I didn’t expect to see my ring...
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I have a complaint regarding your service and the quality of your products. Your staff has no respect for customers and don’t assist at all I am talking about the American Swiss in Alberton City their service is actually disgusting on how they treat their customers and the “manager” is never there. I had to take back...
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I bought a ring to replace my lost wedding ring in June 2020. By August the colour had faded and the ring looked very bad. I took it to the mall of the South and they sent the ring for polishing and it was shiny when it came back for only 5 days after 5 days it...
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Good Morning I am hereby logging a complaint regarding the A31 Samsung phone I purchased at Stellenbosch Mall with an account, the phone is faulty not functioning on the touch screen I tried to return it back to American Swiss in Hazyview it's been a while now. I am so disappointed with your services, the sad part...
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I am complaining about a ring purchased 3 months ago.. A stone is lost and when I went there at forest hill they telling me I bring the stone where on earth will I know where the stone got lost. I am so unhappy with the service because it's not like I did remove the stone I...
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Fraud
Same story as the others, but in our case the employee also honestly tells: yes, you will pay nothing : ) not sorry to pay them those two extra months, but the attitude.. Attitude. There are not so many people in Australia, so sooner or later this activity will make you feel good.
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