Fraud
I bought a phone xcover 3 samsung model, on installment, but when I leave the house put my sim card and start having problems, the new phone can't read him and causes him to insert the card, but he The next morning, on December 31, after the opening of the store, I was already in the store DAUGA Sunshine Coast and told the seller of her bed Telstra, she tried different variants but without results, she only said that the factory brakis and felt at the master, but that the contract had already been signed previously unable to exchange for another phone can no longer and will say that reikin will have to pay the same, only I do not have a phone that the first day was already handed over for repair, Calling Telstra operetters realized that I was cheated, even for that time nothing was offered,,read the contract again there black on white 7 points written that I can terminate the contract, but by calling the specified number, I was told that I have to pay the value of the phone and then we can terminate the contract and can wait for a phone that may have returned from repair, but then he is no longer new if it did not work when it was switched on and why such laws and regulations are drawn up by Telstra, which the contract writes one, but their internal laws are different, so I believe that it is a customer fraud, leaving without a phone purchased
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