I have dental coverage thru Liberty Dental Plan in Texas. I have been in pain since Wed 5-19-21. Went to one they sent me to only to find out that doctor is no longer there. I have been given the list to call, the ones that are authorized and no longer with the group. Now the Liberty...
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Poor service
Don't waste time, very poor service and unprofessional customer service. The company promised to re-credit the liabilities, but in the end it refused and did not explain the reasons, despite the fact that there were no debtors' registers, there was a stable and sufficient income and there was no delay in making any payment. It was also promised to be contacted within a certain time, but of course no one was contacted, the manager was not answered and they were called back. Just by calling the central office phone, someone generally answered. Definitely beginners and non-professionals, where even basic customer service standards are not met.
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