Treatment of customers
I will catch up on the stock (enter into a 2-year contract and receive a desktop computer)! The tablet is finally over, its still half a trouble. I had gone on holiday to rest, I didn't pay the bill on time, because I didn't know that it was extra-disconnected for a while... Okay, so nothing, I think I'll come and then I'll pay it all... you terminate the contract, hand over all the equipment and pay off the debt for services. OK, I handed over all the equipment, I talked to the Optus operator that I would pay the bill within 2 months. In a month, I will be sent a new invoice, which already includes 90 AU$ for the termination of the contract!that from the beginning there was one bill, but after a while it was completely different! Why couldn't you talk about all the costs at once. In the end, the operator says that I will be called by a senior employee who will be able to solve this problem. Within 3 weeks I was ignored, I called them again myself - please solve the problem - THAN... I am very sorry that I connected with Optus - the attitude is just awful, the main thing is to sign a contract, but I don't care about it anyway! I will definitely not recommend Optus to my friends and acquaintances... Connect other contacts! Now there is a lot and variety of telecommunications much cheaper and no fault! Don’t get caught up in these tricky promotions...
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