Aug of 2017 we moved out of state from MO. We had a balance due from our residence due to our budget plan we had set up since 2014. I called Ameren in Aug 17 to set up a monthly payment plan to pay the balance off. Everything was good so I thought……. Today 02/15/18…
I called Ameren twice because my bill was outrageous…our entire community is on Facebook showing double and triple amounts of their normal bill. Started keeping track of usage unplugged appliances, forced to live in the cold and for 4 days they have me at 13$ a day!…
I completed an on line payment and decided to pay the bill early. I went on line to change the payment, which it stated I did. I went in to make the payment a note came up that stated there was a pending payment. I called Ameren and was told there was no payment in…
People I know with houses twice the size of mine received their bills with nearly the same usage as me. Charged me 200$ for gas and 150$ for electric then slapped a bunch of small charges. We just purchased our home, now we regret buying our home in the Ameren district. *** bills, *** customer service, ***...
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We had a new heating and cooling system installed along with electrical box in June 2017 our monthly charges reduced more than half of what they were in the past. Our bill for November 179.00 our bill December 464.00 there is no way thisis accurate! And no way to prove other wise. We have a detached garage...
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Fraud poor service
I signed a contract with this company because it looks like the most reliable. But as it turned out a month later, it is a real irresponsible affair office. First of all, when I receive the invoice for the first month, I pay it immediately. But they see something they didn't like with my nationality and they turned off the phone without warning. Although I have an official personal identification code in Australia with a permit to live and work, I can see it spit in this office. If you are not a barn, you are a citizen of another nationality. It's something of a series when the Ukrainian president draws genocide against his people. But that's not all. For the time I left the countryside for the city to be officially unlocked, I was billed again. so to speak, the number was canceled then and then,but that's when it was not possible to even call them at their feet. It's just a racket. I can say about irresponsibility when even in letters where I make a claim, an automatic answer comes, but no one actually contacts you. There is such indifference when even God trembles.
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