Altria Group

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Altria Group

Average Rating:

1.97 / 198 votes / 24 reviews
Altria Group, Inc.
P.O. Box 85088 Richmond Virginia United States - 23285
United States

Phone number: 18006275200

Category: Tobacco Products

Links of Altria Group
Toll-Free Number:
(800) 627-5200
Customer Service:

John Middleton
(888) 878-4562

Nat Sherman, IQOS (PM USA)
(800) 221-1690

Nu Mark
(855) 627-5836

Product Quality Questions
(800) 852-5847

U.S. Smokeless Tobacco Company
(800) 650-7411
General Info:
(877) 224-3487
Law Enforcement​​

(804) 274-2200
Investors/ Franchasing:
(804) 484-8222
Investor Relations

(781) 575-3572
Outside the U.S. or Canada

(804) 484-8838
Shareholder Services

(800) 442-0077
U.S. Territories or Canada

(804) 274-2000
(703) 548-7877
Advertising Inquiries

(833) 667-6824

(877) 438-4767

(866) 275-7687
Marketing Inquiries

(804) 484-8897
Media Relations 24 Hours

(425) 488-1133
Ste. Michelle Wine Estates

Other Info

1800 627 5200 (Philip Morris USA)
+1 800 650 7411 (U.S. Smokeless Tobacco Company) +1 888 878 4562 (John Middleton) +1 800 221 1690 (Nat Sherman) +1 855 627 5836 (Nu Mark) +1 877 224 3487 (Law Enforcement Support Line) +1 800 872 3777 (Altria Group Benefits Center)
P.O. Box 85088
Richmond , Virginia
United States – 23285
Altria Group, Inc., is the parent company of Altria Client Services LLC, Philip Morris USA Inc., U.S. Smokeless Tobacco Company LLC, John Middleton Co., Nat Sherman LLC, Nu Mark LLC, Ste. Michelle Wine Estates Ltd. and Philip Morris Capital Corporation, each of which operates separate businesses. Throughout the Altria Corporate Websites, the terms “we,” “us” and “our” refer, as appropriate in the context, to Altria Group, Inc., Philip Morris USA Inc., U.S. Smokeless Tobacco Company LLC, John Middleton Co., Nat Sherman LLC, Nu Mark LLC or Philip Morris Capital Corporation or one or more of the Altria Group, Inc.’s subsidiaries. Featured products and positions on issues included on the Altria Corporate Websites are products or positions of the separate businesses operated by the appropriate subsidiary corporation. Show MoreShow Less

Company Address
Altria Group, Inc.
6601 West Broad Street
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Altria Group, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Altria Group

18 Aug, 2021

Bond St Blue 40pk

I bought a pack of Bond St Blue 40pk and one of the cigarettes had been miss rolled which left a whole and deemed the cigarette unsmokeable. I have smoked this brand for years and never had a problem but lately I’ve had one like this in every second pack. Not happy with the production considering how... Read more➤
I Swear to God that I’m not losing my mind, I’ve been smoking your Marlboro Reds Box Cigarettes off and on for nearly 25 years, and believe me when I say that I know when something’s not right just by Taste and Reaction to your products, people specifically keep trying to point the finger back towards your... Read more➤
31 Dec, 2020


I purchased a packet of smokes bond Street blue and whilst smoking one of the first smokes out of a fresh packet notice a small white grub crawling out of a hole in the smoke no my concern is where has this bug come from if from over seas it can’t be good and rest of stock... Read more➤
I have been buying bond Street gold smokes for years and never had a problem until now, constantly the smokes are going out when smoking them and numerous of my packets have several smokes in them that can't be smoked they are not made correctly and have a big hole down the side as if they are... Read more➤
I found a spider and dirt right at the top of my smoke I have pics I was really scared as if I smoked it I might have died or got really sick please take this seriously as I have put this on all crime pages to make sure people are aware i'm scared to even have... Read more➤

Fraud, poor service, horrible attitude

I never wrote a complaint, but a visit to the mail today makes me do it. In the past, the post office was located in the bulldog market, but now you have to spend 30 minutes of your time to find a new place. Completely unsuitable for use, far from transport links, very difficult to find. Someone has paid to get a contract because people are not thought of at all. Fraud, poor service, terrible attitude! Shame on the Australian Post!

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