Poor service
The second time I was a Vodafone customer and I realized that I didn't want to join this company anymore. I took the tablet and paid for it. I connected the Internet in the countryside, but since there was no good coverage, I did not use the Internet, but paid for those two years of the contract. Vodafone pursues a policy of non-payment for two months without credit notice. If you pay late - + 2 €, service renewal fee. Even if not asked to renew. The tablet does not go, because the contract for the tablet, as I explained, is like a framework contract, so Vodafone uses its right to lock the device. Well, I don't use a router anymore. It's nothing that it's my property. I terminated the contract and waited for the bill. There was a warning about the debt of 11 € and in case of non-payment of debt to debt collectors. The Vodafone operator explained that the bill will be out after a while, but I owe € 9. 99 and € 1. 67 for the previous month. Why are you a debtor before receiving the invoice? I have to pay the notice within 7 days, but the invoice, which has not yet been received, by 19. 05. I understand that I am to blame. But something is wrong with their customer service. My question or reminder about the two-month debt also did not need to be warned before the case is transferred to creditreform, to which I answered... Creditreform warns themselves. In the final, I am a terrible debtor. I pay everything and hope that no more warnings will come, but I'm not sure about Vodafone, because there is no guarantee that this unpaid debt has already been transferred to creditreform and even if I have paid it, nothing allows me to send statementbecause after that they will still have to pay € 7 for sending the letter, as required by law.
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