It has been a horrible experience dealing with All You Can Move (or Freedom Van Lines). They are incompetent, and they lack the basic skills required to run a moving company. The management is both extremely rude (especially the manager Krista) and lacks any empathy for their customers. The customer service is non-existent. In June 2011, we...
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Service
I knew there were complaints about this company, but since the furniture deadlines were not urgent for me, I took a risk. When a long time has passed, I call the company to ask how far the order is, to which I received an answer, that the order will be ready in two days and I will be able to receive the product. Of course, the courier will be on one of the working day and a specific time can not be said. Since my job is not close to where I live, I had to claim my job all day. Of course, I did not receive the product on the specified day. When I called again about the problem, one of the ladies replied again that everything would be next week. This company seems to be plunged by work organization and planning by two ladies with very little experience in this field.
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