Complaints & Reviews — AlfaSent

Poor service

Due to the Covid virus, the post office asks you to remove the number and wait outside. I was in the post office with a cart. I took the number - for new parents, who always show up quickly, because its essence is to serve faster than other customers. This time I didn't go out and stand in the very corner, because the number usually appears a few minutes after calling. Previously, I broke out with a stroller to break in again after 2 minutes. Then I think that I will disturb someone if I stand in Malina. Then the number that has been standing for several minutes does not appear. I think I'll go out and then show up. I stay for another and then the employee announces loudly that he has to go outside. I guess well after that time should be my number. Then some client starts shouting at me, which I don't understand. Start talking about the unhealthy air someone in this chapter. So maybe it's dangerous to go there at all? So I think it's easier for me with a stroller to stand aside and wait for my number than to stand outside among 15 strangers at the door to see my number appear. What then is better in this situation. Standing down the stairs you can't see the numbers. Then either suggestion, if you have to stand outside, then put out their number indicator outside or where you can see from a distance. And the staff saw that I was standing there. And that I'm in a stroller so I've taken the number for the new parents. But it seemed better to attack loudly to wait outside than to call and get the job done quickly. The feeling that made me specifically wait longer and point to a mistake that I ignored the invitation to go out. I would definitely do that if I had one. But in this case, I chose the way that is more convenient for me. And everything is talkable and explanable. If there is this system to wait out,then make sure your customers are comfortable and everyone can do things quickly and easily.