Bad attitude, high-level communication
Unkind attitude, unresponsive to e-communications inquire about the customer's requirement to receive a written response to N-Th e-mails about service terms); a unique service that does not want and does not hurry to service a casco case (for more than one), car damage inspection We need more than a week, so after at least a week or two. (discretion: other services offer to prepare the topic on the 2nd or, max, 3rd day after the car is delivered). My mistake - you might need to call this service before you pick up the car - after the first call, if it had been like the three more experienced, I would never go there at all., but at night after the accident to call really was not possible, so after the recommendation to tow the car to Russia. I will never do it again, never. I take (the insurer's) money to another service with a different attitude, with a different culture. :) The note will be sent to the Insurer on the 2nd day.
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