The service personnel is polite and nice to you when in-person, but there may be problems with online support personnel. You can be easily ignored or your messages not responded for a long time. You are not told how long to wait for an answer – and you sit and wait for hours by your computer. Wish...
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Very ugly behavior.
Two days ago, when planning a family vacation, I called the RieZhupe beer worker-owner. I asked if a visit to the caves should be booked, because we want to visit them on Sunday. I got an annoyed answer (I guess many call it) that the caves are open from 11 am to 5 pm and I do not have to report to drive. We arrived on Sunday before 11:00, we started waiting, when after 12:00 a lot of people gathered at the caves, but everything was closed, we called, we received an answer that the caves will not work until 16:00, because the bicycle marathon in the city. Okay, let's decide to wait, let's go to the city... Around 15:00, none of the indicated no. Cynical! We drove from the other end of Australia! Shameless and cynical!
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