5 Jul, 2021 → by Sofia_karr
Good service but online support not so much

The service personnel is polite and nice to you when in-person, but there may be problems with online support personnel. You can be easily ignored or your messages not responded for a long time. You are not told how long to wait for an answer – and you sit and wait for hours by your computer. Wish they improved the quality of their online support as apparently it functions from somewhere else in world, judging by their English skills.
Helpfull? 1 vote

Comments
They sent me parts from different lamps, and I had to wait more than a month to get what I needed. It was too long.
Istvan Kolahi | July 13, 2021 | Reply
0 votes
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