Lost Details
SuperStore Oak bought a brushcutter at the beginning of the summer, not from a cheap end. It took a while to make a mistake in 3h, until the fall of the drive shaft. I disassembled the Trimmer, packed it in bags and boxes all the way to the last start, just as I received it in the store, and took it to the warranty repair. After 3 weeks I finally contacted me and said that the defect has been fixed. I came to the store, received a box with a scrubber and went home. The next day I decided to finally continue the work. I opened the box loosely and found that the missing reels were protected with all the fasteners. And then the big search begins! A call to the information phone, there said that can not help to personally turn to the store.I went to the store the next day. In the information section, I explained the situation to the woman, copied the documents and told me that in two days they would find out where the details were missing. After two days of silence. On the third day I went to the store again. This time it was served by a man. He said that the situation would arise without anyone knowing anything. Okay, again the common documents and because the warranty service working hours seemed to be through, said be sure to contact the next day. The next day has passed, silence. An article on an e-mail website. The next day the answer will come that I will be contacted by the responsible department. Of course, this is followed by silence. Then I find and call the warranty repair service Ltd. "Garden Tehnika" Ltd., where the brushcutter was repaired. After the talks, I could already judgethat the employee is aware of the situation, but also said that he would look for its details and call later. Of course, did not call. The signature is no longer answered. In short, I no longer know how to deal with the solution to the problem. Such a guard is not available in UK, it is also not possible to use it in a circle, because there is no fastening. It took me less than 300 dollars to cut a three-hour medicine. Thanks to the SuperStore team for their irresponsibility!
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