More Contact Info

Toll-Free Number:

(877) 238-2623

Customer Service:

Real Estate Department (Fax)

(540) 561-3429

Investors/ Franchasing:

(919) 227-5466

Media:

(984) 389-7207

Other Info

+1 877 238 2623
Store Support Center, 5008 Airport Road
Roanoke , Kentucky
United States – 24012
Store Locator Show MoreShow Less

Company Address

Advance Auto Parts, Inc.

2635 E. Millbrook Road

Raleigh,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Advance Auto Parts , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Advance Auto Parts

9 Mar, 2021

Rewrite my complaint into appreciation

I called around to locate a rack and pinion. I received many quotes. With no friendly responses. I finally mixed up Auto stores. Advanced Auto. And autozone 4th.st. Immediately I received A call from district manager; He restored humanity…right when I was falling apart. He called his stores located part and had it deliveries to Unser +... Read more➤

Cars and Vehicles, Parts

20 Feb, 2021

Mad for the service

I paid cash for a part that was supposed to be there on the 9th but didnt show so on the 17th I ask for my cash back but they put it on my card and it still isn’t there User’s recommendation: Dont buy from advance.

Cars and Vehicles, Parts

2 Feb, 2021

I am customer with Ford Road, Canton location Customer for many many years. Employee Drew is very rude, mean and bad attitude person. management should take care of this type of people in customer ser

I am customer with Ford Road, Canton, Michigan location for many many years. Employee Drew is very rude, mean and bad attitude person. management should take care of this type of people in customer service. He spoils the other employees too. User’s recommendation: Customers should avoid this type of person.

Cars and Vehicles, Parts

28 Jan, 2021

Warranty, lost account info

Have 9 parts total. All of which came with lifetime warranty. Receipts are thermal paper and when needed have gone blank and are unreadable. No problem as I have an account, except for they merged my account (2 house numbers and a cel). Now one store tells me I have only made 1 purchase though I have... Read more➤

Cars and Vehicles, Parts

22 Dec, 2020

Core charge issue

I think a policy change needs to happen. When a customer brings in a core for a part and gets the new part but the new part does not work they return the new part and get their money back what about the core. The customer may have to go to another store to find the right... Read more➤

Cars and Vehicles, Parts